We're constantly raising our level of service and support to ensure your success. Jambee has the expertise to support every team, every project, and every transaction running on Jambee technology. You can count on Jambee Customer Support.

For additional assistance, please contact the Jambee support team. For best results, email your question to support@Jambeecorp.com. Please include all pertinent information – including screen captures whenever possible – in order to facilitate a quick resolution to your question. You may also FAX questions and/or contact the Jambee support staff directly via telephone.

Call Center Training and Support

Our technical support training plan combines the best of customer service training with the skills required to present technical information to both technical and non-technical customers. The result is a communication skills training plan that allows you to deliver excellent technical support for Mango technology. Our training plan is designed to ensure proficiency, increasing productivity and performance. Support services continue after implementation. The Jambee support team is only a phone call or email away to provide support for you Call Center team.

Data Center

Jambee provides a comprehensive end-to-end solution by providing a fully managed service at our data center. All of our mobile services are provided via our state-of-the-art Data center featuring high-level security with complete disaster recovery. Also, we provide full-service provisioning and fulfillment for the devices that need to be implemented for the mobile services. If you or your customers have product or service questions at any time, our Customer Service operation is available to contact for service support. Our goal is to provide a full-service offering of mobile applications that are completely managed and hosted by our team in order to deliver "Out of the Box" services that can be deployed quickly and cost effectively.

Jambee network operations ensure complete connectivity between your customer's mobile devices, your wireless carrier network, and your enterprise customers. In addition, network strategies and planning processes such as scalability, security, and back up/recovery are thoroughly examined and continuously implemented. Remotely, Jambee personnel monitor our wireless data system application network. We have made a discipline out of network management services delivering always on reliable connectivity.